// Legal
Privacy Policy
How GEEK TECHNOLOGY CO., LTD. protects and handles your personal information and digital data.
Last updated: June 16, 2026
1. Core Privacy Commitment
GEEK TECHNOLOGY CO., LTD. deeply respects your digital privacy. We solemnly pledge that during the repair, inspection, or custom assembly process, we will never access, backup, copy, modify, or leak any personal files, confidential data, or game accounts stored on your hard drives.
2. Personal Data Collection
When you submit a booking form, contact us, or inquire via Zalo, we only collect necessary contact info: name, phone number, Email, Zalo account, hardware model, and fault descriptions. This information is exclusively used for technical support, service notifications, and warranty tracking.
3. On-Device Data Handling
If system reinstallation or hard drive replacement is required, we will only proceed with your explicit authorization. To prevent potential data loss from hardware failure, we highly recommend backing up all critical files prior to sending your device for service.
4. Data Retention and Deletion
Your service history and warranty records are securely stored in our cloud database for warranty validation purposes only. You may request permanent deletion of your contact information and service history at any time by contacting us via Zalo or Email.
5. Policy Modifications
We may update this Privacy Policy to reflect changes in our services or local regulations. Any changes will be posted on this page with an updated modification date.
